Terms and Conditions
Last Updated: 22/02/2025

Welcome to Be Aanya! By using our website (the "Site") and purchasing our handmade jewellery and accessories, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

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1. General Information

• Be Aanya is a handmade jewellery business operated by Aanya Gurjar.
• By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions.
• We reserve the right to update, modify, or change these Terms at any time. Your continued use of the Site signifies acceptance of any changes.

2. Products & Orders

• All items are handmade, meaning slight variations may occur. This adds to the uniqueness of each piece.
• We strive to ensure all product descriptions, images, and prices are accurate, but errors may occur. If an error is found, we will contact you before processing your order.
• Orders are subject to availability. If an item is out of stock, we will notify you and offer an alternative or refund.

3. Payments & Security

• We accept payments through secure and trusted payment gateways. Your payment details are not stored by us.
• Transactions are encrypted using SSL security to protect your financial information.
• Payment must be completed before the dispatch of your order.

4. Shipping & Delivery

• We aim to dispatch orders within the estimated processing time mentioned on our website.
• Delivery times may vary based on location, shipping provider, and unforeseen circumstances.
• Be Aanya is not responsible for delays caused by third-party couriers.

5. Returns & Refunds

• We accept returns for unused and undamaged items within 14 days of delivery.
• Personalised or custom-made items are non-refundable, unless faulty.
• To initiate a return, please contact us at [your contact email] before sending the item back.
• Refunds will be processed to the original payment method within 5-7 business days after receiving the returned item.

6. Privacy & Data Protection

• We respect your privacy and handle your data in accordance with our Privacy Policy.
• Your personal information is used solely for order processing, customer support, and marketing (if opted in).
• We do not sell or share your data with third parties.

7. Intellectual Property

• All content on this Site, including images, logos, and text, is the property of Be Aanya and may not be used, copied, or distributed without permission.

8. Limitation of Liability

• Be Aanya is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
• We are not responsible for allergic reactions or injuries caused by our jewellery. Customers with metal or material sensitivities should check product details before purchasing.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with UK law. Any disputes shall be resolved in the courts of the United Kingdom.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at [your contact email].

Thank you for shopping with Be Aanya! 💖